Playback is silent on PC Driver using a TP-Link USB NIC
Symptom: After a few seconds of normal playback, audio isn't heard but meters in the automation system still move like it's playing back. The driver still shows that it is active in Navigator.
Solution: Go into Device Manager and the TP-Link USB NIC. On the Advanced tab, turn off Selective Suspend and Energy Efficient Ethernet. The Selective Suspend feature is the culprit. You may need to reboot the workstation to get audio playing after making the change.
Related Articles
USB Devices FAQ
My Win 10 PC is only getting the left channel over USB. What's the issue? You must use Windows 10, release 1803 or later for the USB audio to work properly. At this point in the Windows 10 lifecycle, all PCs should be on a build that supports stereo ...
MAC Address Could Not Be Read Error
If you receive this error when attempting to install and run a WheatNet-IP AoIP driver, it means that the IP address and/or MAC address of the ethernet adapter you are attempting to use isn't matching what Navigator already expects to see from that ...
How To Install The WNIP Audio Driver
Installing The Audio Driver Before you begin, connect the PC/Server to the WNIP network and set a fixed IP address on the NIC you are using within the WNIP system’s subnet. The default WNIP subnet is 192.168.87.0; your system may be configured ...
Optimizing Windows for the WheatNet-IP AoIP Driver
Introduction Audio over IP (AoIP) is the transportation of digital audio via local or wide area networks using the Internet Protocol. Due to the very nature of ethernet, there are numerous obstacles to the efficient transport of audio (and video) ...
Using Wireshark to Diagnose AoIP Issues
Back in the old days, you could find any signal in a radio/TV station with a Telco Butt-set. Now that everything is IP, the go-to tool is Wireshark. If you don't have it already, download here. Simple Troubleshooting Sometimes we can use the ...