There are two versions of the Dimension Three:
- Dimenstion 3 (D3)
- Dimension 3 Touch (D3T)
As the name implies, the D3T has a touchscreen. Also, the D3T uses a different operating system. Therefore they have different backend apps and setup programs.
Both consoles say “Dimension Three” on the panel, so verify if the console has a touchscreen or not to determine which setup GUI you need to use or what software update to apply.