Are you using a Wheatstone, Audioarts, or VoxPro product and need expert technical assistance? We’ve got you covered.
🔹
Self-Service Support: Access our comprehensive
Support Portal & Knowledge Base below for troubleshooting tips, FAQs, and product documentation.
Open a ticket in the Support Portal if you have any questions not answered in the Knowledge Base.
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One-on-One Consultation: Schedule a dedicated remote support session with one of our experts. We use TeamViewer for remote diagnostics.
Download TeamViewer before scheduling an appointment. Appointments are a paid service & booked in advance on an hourly basis.
Book an Appointment🚨
Emergency Support: If you’re experiencing an off-air emergency, call us immediately at +1 252-638-7000 for priority assistance.
Regular business hours are 8:30 AM - 8:30 PM Eastern Time. 24/7 emergency telephone support is always available.
Warranty Registration
If you haven't registered already, you can do that online
here.
Software
Non-licensed software downloads (console setup GUIs, audio processing GUIs, Talent Stations, etc.) are available to registered users by searching our Knowledge Base below after logging in.
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For licensed software like Navigator, the WNIP audio driver, or virtual consoles, please
open a ticket to request a download.