Are you using a Wheatstone, Audioarts, or VoxPro product and need expert technical assistance? We’ve got you covered.

🚨 Emergency Support: If you’re experiencing an off-air emergency, call us immediately at +1 252-638-7000 for priority assistance.

Regular business hours are 8:30 AM - 8:30 PM Eastern Time. 24/7 emergency telephone support is always available.

Register for Warranty: If you haven't registered already, you can do that online here.

Download Software for my Wheatstone/Audioarts/VoxPro Product: If you haven't signed up for the Wheatstone Support Portal already, sign up here. Then Log In to the portal. Once logged in, go to the Software Downloads section of the knowledgebase and get what you need.

Obtain a Software License: Simply open a ticket. If this is a new order, include your order number/reference number along with the license seed. If this is a license transfer, include the previous license information (including number of channels) and new license seed. There is a $30 per seat license transfer fee to move Audio Drivers and ScreenBuilder between machines.

Set Up A Blade: Wondering how to get started with WheatNet-IP? Here are the basics.

Turn Off Windows Power Saving: Nothing breaks a computer broadcasting 24/7 quite like energy saving settings in Windows. Here's what to do.